Home › Our Story

Our Story

Welcome to Rochester Window Pros. We're a husband and wife team with kids, and we understand how essential quality windows are to a home.

How we got here

My husband started working in construction before he was even 13. He spent his teenage years helping out with family projects, then moved on to local mom-and-pop remodelers. Before long he was a project manager for one of the most well-known remodelers in our area, The Inde Studio. As time went on he shifted into commercial work with Christa Construction, building multi-family homes across the state.

After 2020 we realized something big: our family needed more time together. So we made a huge decision. We walked away from everything and started our own home restoration business.

The problem we kept running into

Through that business, we kept hitting the same wall over and over: a lack of good, affordable options for replacement windows. It seemed like the only choices were buying from a big-box store and installing them yourself, or dealing with a high-pressure salesperson quoting outrageous prices.

With the cost of housing climbing, a lot of families, including ours, have chosen to stay planted in the homes we already love. But staying put often means renovating, and in our climate new replacement windows are one of the most important upgrades you can make. They add beauty, yes, but more importantly they help keep heating costs under control.

For us, this isn't just about starting another business. It's about helping people stay comfortable in the homes they love without needing to take out a second mortgage just to replace their windows.

What that means for you

  • No commission-based sales. Nobody here earns more by selling you more window than you need.
  • A transparent process. We measure, we write it down, you read it. The number on the proposal is the number.
  • Nothing owed up front. The project starts after you approve it, not before.
  • The same people, start to finish. The person who measures your windows is the person who answers the phone later.
Living room with new sliding glass doors in Rochester NY

Where we work

We're based on the east side and cover Rochester and roughly sixty miles around it, with most of our work on the east side of Rochester and in Macedon and Fairport. The full list of towns is here.

If you're interested in learning more, fill out the form on our contact page. We can't wait to talk to you.

Ready for a free consultation?

No high-pressure sales visit, no commissioned salesperson, and nothing owed until you approve the proposal.

Get A Quote
Call Get A Quote